Please note that rescheduling your delivery is only possible if your order meets the following eligibility criteria.
- Your order is being delivered by the Takealot Delivery Team (as opposed to a third-party courier). Your Tracking Page displays which courier is delivering your order.
- There may be capacity or courier limitations on your order
- You have not exceeded the maximum of two reschedule attempts
- Your order has been auto-cancelled after two failed delivery attempts and is being returned to our warehouse.
If your delivery is not eligible for rescheduling and you will not be available to receive the order, please complete this form and one of our friendly online shopping assistants will contact you.
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