If an order could not be delivered due to no fault of ours (i.e. no one was home; we were unable to reach you or we had an incomplete or invalid address) we will attempt a second delivery.
If our second delivery is still unsuccessful, we will attempt to contact you via phone and email to make delivery arrangements with you.
If we are unable to reach you, the order will be returned to our warehouse. You will be refunded the amount for the products excluding the original delivery fee paid.
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