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Why is my credit card payment not going through?

If your card transaction has failed the most probable cause is a bank decline. Our credit card provider, acts as a middleman between Superbalist and your bank to process online transactions. The ultimate authorisation for a transaction comes from your bank.

Some common reasons include, insufficient funds, incorrect card details, exceeding daily limits, etc. Some banks automatically disable debit cards for online payments, so you may need to contact your bank to enquire further.

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