Superbalist may make promotional codes (coupons) available to customers. These promo codes are issued under specific terms and conditions regulating when and how they may be used. As a general rule, and unless specified otherwise on the specific Coupon itself:
- each Coupon can only be used once;
- only one Coupon can be used per order;
- only one Coupon can be used on the website per person per promotion/offer;
- a Coupon must be used at check out - it cannot be used later on existing orders;
- the value of the Coupon will be set off against the value of your shopping cart. The balance remaining, if any, will be payable by you. If you fail to make payment on the order, you will forgo the discount;
- The coupon can only be redeemed while valid and their expiry dates cannot be extended.
Refunds (for returns & cancellations)
If you are due a refund (due to a completed return, or cancellation) and you paid for your order using a promo code (coupon), the discount received from the coupon will be deducted from the purchase price of the cancelled or returned product(s) and we’ll refund the balance. Where you have paid for your order using a coupon and Superbalist cancels your order due to an inventory error prior to delivery, we will provide you with a replacement coupon of the same value.
For more information on coupons see our Terms & Conditions
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