How do I Iog a return?

1. Log into your Superbalist Account.
2. Go to Returns & Exchanges and enter the order number for the item(s) you want to return. On App select Log a Return or Exchange and choose Select an order from recent purchases or Scan the QR on the box.
3. Choose the item(s) you want to return by ticking the box(es)
4. Select a reason from the drop down list which is best suited for returning the item(s).
5. Select whether you would prefer an exchange for a different size or a refund for each item selected.
6. Where applicable you may be requested to add a photo and complete any additional comments on the reason for your return.
7. Choose your method to return by selecting Collection or Drop-off. If choosing Collection you can choose from your Address list or add a new address, before selecting a collection date.
8. Select Submit your return.
9. Tick the box to accept the returns policy.